TERMS AND CONDITIONS OF USE
Welcome to our website, dlegacybrands.shop (hereinafter referred to as the “Website”), operated by DlegacyBrands and its affiliates. By accessing and using our Website, even if you do not purchase any product (hereinafter referred to as “Products”), you agree to be bound by the following Terms and Conditions (“Terms”).
These Terms apply to all users of the Website, including, without limitation, visitors, customers, merchants, suppliers, and content contributors.
We reserve the right to modify the Terms at any time by posting updates on this page. We recommend that you review the Terms periodically. Continued use of the Website after changes implies acceptance of the new Terms.
Accessing and using the Website implies full reading, understanding, and acceptance of these Terms.
SECTION 1 – ONLINE TERMS OF USE
By accepting these Terms, you declare that you are of legal age in your jurisdiction or, if underage, have obtained authorization from your legal guardians to access and use the Website.
It is prohibited to use our Products for any illegal or unauthorized purposes. You are also prohibited from violating any applicable laws, including copyright laws.
You are not allowed to transmit viruses, malware, or any destructive code.
We are committed to not discriminating based on age, gender, race, nationality, religion, sexual orientation, or any other status protected by law.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone, for any reason, at any time.
We may update, change, or remove any content from the Website without prior notice. While we strive to keep information up to date, we do not guarantee its accuracy, completeness, or timeliness.
Content shared with us (except for payment data) may be transmitted unencrypted over networks and adapted to technical requirements. Card data is always encrypted during transmission.
Without our written consent, you may not reproduce, duplicate, copy, or exploit any part of the Website or its contents.
SECTION 3 – WEBSITE INFORMATION
The information provided is general and may not be up to date or complete. Any use of such information is at your own risk. We reserve the right to modify content without any obligation to update it.
SECTION 4 – MODIFICATIONS AND PRICING
Product prices may change without notice. We may modify or discontinue the Website (or any part of it) at any time, without prior notice.
We are not responsible for any modification, price change, or service suspension.
SECTION 5 – PRODUCTS
We reserve the right to restrict the sale of Products to any person, region, or jurisdiction. Descriptions and prices may change without notice. We do not guarantee that the quality of the Products will meet your expectations.
SECTION 6 – ACCOUNT AND BILLING INFORMATION
We reserve the right to refuse any order. We may limit or cancel orders per person, household, or account. In the event of changes or cancellations, we may attempt to contact you via the provided email or phone.
You agree to provide current and complete account and payment information and to keep it updated as needed.
SECTION 7 – THIRD-PARTY LINKS
The Website may include links to third-party websites. We are not responsible for the content, accuracy, or practices of those websites. We advise you to read their terms and policies carefully before making any transactions.
SECTION 8 – USER COMMENTS AND SUGGESTIONS
By submitting suggestions, comments, or other ideas, you authorize us to use them freely without any obligation of confidentiality, compensation, or response.
We reserve the right to remove content we deem offensive, illegal, or in violation of these Terms.
SECTION 9 – CONTENT ACCESS
While most content is for the general public, some materials may be directed at adults. Minors under 18 should not access inappropriate content. We reserve the right to refuse the sale of Products to individuals under 13 years of age.
SECTION 10 – ERRORS AND OMISSIONS
There may be errors in product descriptions, pricing, or logistical information. We reserve the right to correct them and cancel orders if necessary, without prior notice.
SECTION 11 – PROHIBITED USES
You are strictly prohibited from using the Website for: (a) illegal purposes; (b) violating third-party rights; (c) distributing malicious software; (d) unauthorized data collection; (e) sending spam or phishing; (f) immoral purposes; (g) bypassing security measures; (h) submitting fake orders.
Violating these conditions may result in suspension of Website access.
SECTION 12 – WARRANTIES AND LIMITATION OF LIABILITY
We do not guarantee that the service will be uninterrupted, secure, or error-free. Any downloaded content is at your own risk. We are not liable for losses, damages, or lost profits resulting from the use of the Website.
SECTION 13 – INDEMNIFICATION
You agree to indemnify DlegacyBrands and its affiliates against any claims resulting from your violation of these Terms or third-party rights.
SECTION 14 – SEVERABILITY
If any provision of these Terms is deemed invalid, the remaining provisions shall remain in full force and effect.
SECTION 15 – APPLICABLE LAW
These Terms are governed by the laws of Singapore.
SECTION 16 – CHANGES TO THE TERMS
You may consult the latest version of the Terms on this page. We reserve the right to modify them at any time, and it is your responsibility to review them periodically. Continued use of the Website after changes implies acceptance.
SECTION 17 – DATA PROTECTION
For more information on how we handle your data, please refer to our Privacy Policy.
SECTION 18 – RETURN, EXCHANGE & REFUND POLICY
- RETURN/EXCHANGE: a. We are committed to providing quality products, and we hope that you will be satisfied with your shopping experience at our store. However, if you are not satisfied with the product you have purchased, we have a return/exchange policy as follows:
b. Return/exchange period: You can exchange/return the product within 30 days from the date you receive the item.
c. Product conditions:
- The product must be in its original condition, undamaged, and free from any signs of use, except for reasonable testing of the product;
- It must include all accessories, instructions, and the original box.
d. Return/exchange procedure: Step 1: Please contact our store to report the return/exchange and receive specific instructions; Step 2: Ensure that the product meets the specified return/exchange conditions; Step 3: After we inspect and confirm the product, we will proceed with the return/exchange based on the established policy.
- REFUND: a. We are committed to providing refunds to customers in the following cases:
- The product is damaged or has a technical defect from our side;
- The customer receives a product that does not match the description on our website or in our store;
- Item size received does not match our size chart.
b. Refund period: We will refund the amount within 7 days from the date of confirmation for the cases mentioned above.
c. Refund procedure: Step 1: Contact our store to report the issue and receive instructions on the refund process; Step 2: Customers will be required to return the damaged or incorrectly described product; Step 3: After the product is inspected and confirmed, we will process the refund using the original payment method.
- NOTE: We do not provide refunds or accept returns/exchanges in the following cases:
- The product has been improperly used;
- The product has been damaged or lost after purchase;
- The product does not match the description due to customer error;
- The product is the wrong size or color due to customer misselection.
- CONTACT: If you have any questions or requests regarding returns/exchanges or refunds, please contact us at the following address: DlegacyBrands Email: support@dlegacybrands.shop
All legal and administrative communications must be made exclusively through the contact form on the Website. We do not use email or physical address for this purpose.